Frequently Asked Questions

Is the campaign covid-proof?

We understand that for returning campaigns, this year could continue to look very different compared to what you’re used to for workplace fundraising. We expect that many companies will continue to have their staff working remotely for an extended period of time and that will mean that fundraising will be done a little differently.

At Second Harvest, we will work with your team to ensure that your campaign, whether it be an office or virtual campaign, will be successful. We have improved our online fundraising pages this year, making it easier than ever before to raise online funds. We have other virtual giving opportunities available, such as our Hero Sweepstakes. We will work with our Heroes to ensure they have the tools they need. 

We also understand that the pandemic has brought economic challenges and that this will impact the capacity of campaigns to contribute to our mission. We simply want to remind you that as it has always been, every dollar truly makes a difference because every dollar donated is helping to feed families in your community. No amount is too small to be impactful and to be wholly appreciated. Your support means the world to us and any fundraising conducted during this difficult time makes you all the biggest Heroes of all!

Will the Truck Pull challenge in Toronto remain a public event during COVID-19?

We are proceeding with planning the 2022 Second Harvest Hero Truck Pull as a corporate team challenge that will be open to public spectators, as it was in 2019. With the event taking place on September 13, 2022, we will closely monitor the pandemic over the next year and will determine what necessary precautions and measures will be taken to ensure that participant safety is the highest priority. Second Harvest will deliver an exciting and responsible event in 2022.

When can I run my Hero campaign?

The Second Harvest Hero campaign runs year-round, from September 1st to August 31st, so you can hold your workplace campaign whenever works best for your team.

Is there a fundraising minimum?

Except for the Truck Pull Challenge, where teams must raise a minimum of $2,000 in order to participate, there is no fundraising minimum to take part in any other facet of the campaign.

How long does our campaign run for?

You can run your campaign for as long as you like! Whether it’s a one-day event, or a campaign that is active for a week, month, or a year!

Is there any cost?

None at all! There is no fee to register your campaign and all fundraising materials are free to order and have delivered to your workplace.

Can a Second Harvest representative visit my workplace?

As the COVID-19 pandemic continues, we will be limiting our in-person engagements with teams but your Second Harvest representative can absolutely meet with your team and staff virtually to help coach your campaign, deliver a kick-off presentation, or conduct a wrap-up as well.

Do we keep the campaign kit items we receive?

Due to health concerns related to the COVID-19 pandemic this year, we request that kit items are kept by your team for the following year's campaign.

How does our fundraising help Second Harvest?

The funds you raise directly support our food rescue operations. Whether it’s supporting maintenance for our food rescue fleet, maintaining the costs associated with our food rescue and donation web platform, or costs associated with our warehouse, your funds allow us to maintain and eventually expand all aspects of our food rescue operations, allowing us to increase our capacity for rescuing more fresh, healthy food. This, in turn, will allow for more food to be redistributed to our social service agency partners and allow for more meals to be provided to those in need.

Do I receive a tax receipt for my donation?

All online donations of at least $20 are eligible for a tax receipt, which will be automatically generated and sent to your email. The purchase of entries for the Hero Sweepstakes are not eligible for a tax receipt.

Does our Hero campaign qualify our team for food sort and feeding our future shifts?

Previously, if your campaign raised at least $500, you would qualify to send one group of up to 10 team members to either a Food Sort or Feeding our Future shift. In the wake of COVID-19, we are re-evaluating our group volunteer opportunities at Second Harvest and we will have more information available throughout the year on how we can grant your campaign team-building opportunities to connect even closer to our mission.